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Privacy Policy

Privacy Policy for Sky Thai Cooking DTV-Visa Thai Cooking Program

Last updated: September 2025

1. Introduction

Welcome to Sky Thai Cooking’s Digital Tourist Visa (DTV) Thai cooking program. Sky Thai Cooking (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, how we store it, and your rights regarding your data when you register for or participate in our DTV Thai Cooking courses, workshops, or services.

2. What Information We Collect

When you sign up for or interact with our DTV-Visa Thai Cooking Program, we may collect the following information:

  • Personal Identification Information: name, date of birth, passport or visa number, nationality, contact details (email, phone number), and address.
  • Travel and Visa Information: details about your DTV visa application, arrival/departure dates, passport scans, supporting documents, and travel plans.
  • Course and Participation Data: your course selection, cooking class schedules, attendance records, dietary preferences, and feedback or reviews.
  • Payment and Billing Information: billing address, credit card or payment method details, transaction history, and receipts for program fees.
  • Communications Data: emails, messages, feedback, survey responses, and other communications between you and Sky Thai Cooking.
  • Technical and Usage Data: IP address, browser type, device information, cookies, website usage data, and other analytics that help us understand how our website and booking platform are used.

3. How We Use Your Information

  • To process DTV visa applications and manage your participation in the cooking program.
  • To confirm your booking, send class schedules, updates, reminders, and other relevant notifications.
  • To handle payments, refunds, invoices, and financial transactions.
  • To provide and improve our cooking classes, workshops, and customer service, including dietary or allergy accommodations.
  • To communicate with you about your cooking classes, visa status, travel arrangements, and post-course follow-ups.
  • To comply with legal and regulatory requirements, especially those related to visa and immigration processes.
  • To analyze how our site and services are used, improve user experience, fix bugs, and conduct marketing or promotional activities.
  • To send you newsletters, promotional materials, or special offers, if you have opted in to receive them.

4. Legal Basis for Processing Your Data

When required under applicable law, we process your personal data only when we have a legal basis to do so, including:

  • Contractual necessity: to fulfill our contract with you (e.g. booking, visa application, course delivery).
  • Legal compliance: to meet legal obligations and regulatory requirements (e.g. immigration, visa processing, tax and financial reporting).
  • Consent: where you have given us explicit permission, such as for promotional communications or feedback surveys.
  • Legitimate interests: for improving services, conducting marketing, ensuring security, or fraud prevention — provided those interests do not override your rights and privacy.

5. Data Sharing and Disclosure

Sky Thai Cooking does not sell your personal information to third parties. However, we may share your data in the following circumstances:

  • Immigration and visa authorities: to verify DTV visa documentation, travel plans, or other regulatory requirements.
  • Payment processors: to complete and manage your transactions, refunds, or billing inquiries.
  • Service providers and partners: such as booking platforms, accommodation providers, travel agents, or third-party vendors who assist with course logistics, travel, or marketing — always under appropriate confidentiality controls.
  • Legal and regulatory bodies: when required by law or court order, or to protect our rights, property, or the safety of participants.
  • Business transfers: in the event of a merger, acquisition, or sale of all or part of Sky Thai Cooking, in which case your information may be transferred as part of the business assets.

6. Data Retention

We will retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy, including visa processing, course delivery, and customer support.
  • Meet legal, regulatory, accounting, or reporting requirements.
  • Handle warranty, refund, or dispute claims related to the cooking program.

Once the data is no longer needed, we will securely delete or anonymize it in accordance with applicable laws and data protection standards.

7. Your Rights Regarding Your Data

  • Access: request a copy of the personal data we hold about you.
  • Correction: ask us to correct or update inaccurate or incomplete personal data.
  • Deletion: request the removal of your personal data, subject to legal or contractual retention obligations.
  • Restriction of Processing: request that we limit how we use your personal data.
  • Objection: object to certain kinds of processing, such as marketing communications.
  • Data Portability: request that we transfer your data to another organization or directly to you in a commonly used format.
  • Withdraw Consent: where we process your data based on your consent, you have the right to withdraw it at any time — although this will not affect the lawfulness of processing before you withdrew consent.

To exercise any of these rights, please contact us using the details in Section 10. We may ask you to verify your identity before responding to such requests.

8. Security of Your Data

We implement reasonable technical and organizational measures to safeguard your personal data, including secure storage, encryption, access controls, staff training, and regular reviews of our data protection practices. However, no internet or email transmission can be guaranteed to be 100% secure, so we cannot ensure the absolute security of your data.

9. Cookies and Tracking Technologies

Sky Thai Cooking uses cookies and similar tracking tools to enhance user experience, remember your preferences, and analyze website usage. Cookies help us:

  • Recognize you when you return to our website, and keep you logged in or remember your booking preferences.
  • Understand how visitors use our site, which pages are visited, which booking steps may cause drop-offs, and how we can improve our website for better performance.
  • Support marketing efforts and tailor relevant offers or content to your interests, where you have given consent.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit your ability to use parts of our site or complete the booking process.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, or if you wish to exercise any of your rights, please contact us at:

Sky Thai Cooking
Email: [insert contact email]
Address: [insert mailing address]
Phone: [insert phone number]

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, especially as our services or legal obligations change. When we do, we will post the updated version on this page and update the “Last updated” date. If we make significant changes, we may notify you directly (for example, via email) so that you are aware of how your personal data is being protected.